Participants registered with RideShare who use non-drive alone commute modes for their work commute qualify for our Home Free Guarantee. If an emergency arises on a day that you RideShare to work, preventing you from taking your normal ride home, you’ll have access to transportation through partnering taxi, rental car and shuttle providers.  This free benefit is available for up to 4 uses per year.

Program Guidelines

Home Free Guarantee may be used in cases of personal or family emergency or illness, unscheduled overtime, or unexpected/early departure of RideShare partner.

Home Free Guarantee may not be used for: personal/pre-scheduled appointments, such as doctor visits; weather inconveniences or unexpected acts of nature; pre-arranged overtime; business-related travel; trips to the hospital in place of ambulance service; trips home on days/times when DART First State bus service is not running; or, any rides to work. Transit commuters may use the benefit when one of the following conditions also exists:  normal transit service is not available, such as mid-day service to certain locations; next transit service is not scheduled for another hour for direct route home; or, commuter needs to make multiple stops to attend to emergency.

How to Use

When you register your RideShare arrangement with us, you will receive a Home Free Guarantee information packet, which includes a trip voucher, a list of participating service providers, and program guidelines. If you find yourself in need of an emergency ride home, simply call the service provider nearest your worksite, provide the driver with your completed voucher, and you're Home Free!

Register your Qualifying Commute Now!